Highly organised individual with the ability to handle a substantial workload with multiple deadlines and frequent interruptions. Must be able to set priorities and adapt quickly to changes. Excellent communication and team working skills essential. Secretarial skills important.
Must be proficient and have working experience with Pastel Accounting and Microsoft Office Programmes.
Key Accountabilities:
1. Debtors Clerk
a) To screen unpaid claims and recover effectivity from correct source.
b) Sending emails to medical aid.
c) Monitor accounts and incoming payments.
d) Verify discrepancies.
e) Phoning medical aid / clients and doctor's rooms to gather valid information.
f) Check websites for information or ensuring that the claim is paid.
g) Ensuring that missing remittance is received and marked off.
h) Answer incoming calls and ensure clients satisfaction is given to our clients.
i) Respond to and resolve client billing issues and queries.
j) Attention to details on test not paid. Motivate if required.
k) Ensuring lab forms are emailed to medical aid, should there be an issue for non-payment.
l) Privates in hospital claims-collecting directly from clients that do not have medical aid.
m) Ensure rates are adjusted-redirecting discounts to senior to be adjusted.
n) Enter valid notes against each claim.
o) Validate check, fix and submit claims via Edi.
p) Ability to calculate/ post and manage account figures.
Job Types: Full-time, Permanent
Work Location: In person
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