Debtors Clerk
Durban, ZN, ZA, South Africa
Job Description
Job description
Key Responsibilities:
Accurately updating customers' information Establishing a rapport with customers and rehabilitating customers through excellent customer service standards Ensuring all quality of work is in line with Service Level Agreements. Negotiate payment arrangement in accordance with set standards
Requirements:
A good telephone manner, customer service orientation and attention to detail is what it takes to succeed in this role, as well as the following key requirements:
Education:
Grade: 12
Experience:
1 years' experience in debt collection and/or relevant tertiary qualification
Knowledge/ Skills:
NCA (National Credit Act). CPA (Consumer Protection Act). Debtors Processes. POPI (Protection of Personal Information). DCA (Debt Collectors Act). Collection. Understanding of the life cycle of an account Understanding of the collection process and the systems that drive these processes Able to work overtime when required, Public Holidays included. Computer literacy - MS Office
Job Type: Full-time
Education:
High School (matric) (Required)
NB: Please note that accommodation and transportation will be provided.
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1438165
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, ZN, ZA, South Africa
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EducationNot mentioned