My client is in the insurance industry and based in Centurion. They are looking for Debtors Clerks that are available immediately or on short notice.
Salary: R15,000 - R22,000 per month.
Duties & Responsibilities:
Follow up on all outstanding payments by pulling the Age Analysis daily and contacting clients telephonically for feedback on payment.
Complete and submit all debtor recons as per deadlines set by each client to ensure timeous collection of invoices and no delays with payments.
Record detailed debtors notes on each case where feedback was requested and received.
Respond to all client queries and log appropriate tasks for each query where feedback is required from a different department. Ensure follow ups are done until resolution
Escalate all problematic invoices / accounts to the Debtors Team Leader for assistance should you be unable to resolve / collect
Process and submit all refund requests to the CFO for approval as per the Business Process
Submit all credit note / Leakage / Write off requests to the Debtors Team Leader for approval.
Record the relevant Debtors Notes on the CCA for record purposes.
Attend to and resolve all CCA tasks within 48 hours of receipt to ensure there is no delays with payment.
Requirements:
Debt Collecting Experience
Excellent Communication Skills
PowerPoint
Excel, including macros, lookups, and pivot tables
Clear Criminal Record and ITC Checks required because
* Previous experience reporting into senior management
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