To provide a clerical and administrative support service in respect of Customer accounts. Prepare and provide accurate information on all documentation.
KEY PERFORMANCE AREAS:
Duties are listed but not limited to:
Capture banking daily.
Processing claims for credit notes.
Preparation of documentation required to block/ unblock customer accounts/ sales orders.
Invoice, post and send all local and export invoices.
Deal with customer queries.
Follow-up on customer payments
Open communication, liaising with internal and external customers and Sales.
Ensure accuracy of work
Manage filing system
KNOWLEDGE, SKILLS & ATTRIBUTES:
The ideal candidate will have the following qualifications and attributes:Grade 12, with Mathematics and Accounting.
Minimum of 3 years' experience in a Debtors environment.
Advanced Computer Literacy (e.g. able to create & edit MS Excel spreadsheets using formulae; typing & editing of MS Word documents).
Dealing with export Debtors (advantageous).
Good written and verbal communication skills as well as excellent telephone etiquette
Good numeric ability. Analytical and good problem-solving ability. Accurate with strong attention-to-detail.
Good understanding of key business processes and practices.
Methodical and meticulous
* Team player; responsive and tenacious; ability to function independently
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