Job Description

A vacancy exists for the above position:

Duties

Assisting and supporting SHEQ (Safety, Health, Environment and Quality) initiatives and objectives. Analysing bank statement, capturing and allocating payments as per customer remittance, collecting delayed payments, customer queries and statements. Analyse customer accounts, communicate with management to resolve payment issues, and work on minimizing bad debt losses that will also include blocking and unblocking customer accounts. Monitoring and managing the outstanding debts owed to the company. Provide commentary on a weekly basis on the outstanding customer amounts as per the Age Analysis. Ensure timely payment from debtors; maintain accurate records of accounts receivable, credit risk assessment and setting appropriate credit limits. Building relationships with clients and assisting them with any queries. Investigating source of credit notes and ensure these documents are processed in line with the company's work instructions. Manage the debtors order hold process when accounts are overdue, or the customer has exceeded the credit limit and take appropriate action. Escalate non-payment issues and initiate legal proceedings if necessary. Maintain detailed records of customer interactions and payment arrangements. Manage daily COD accounts and request credits (claims). Prepare intercompany customer receipts refund requests. Liaise with the bank to confirm incoming cross-border customer payments. Record and document management, distribution and filling. Download and submit invoices via customer portals as required. Ensure customers receive invoices and statements promptly. Assist in capturing regular stock counts. Perform any other reasonable duties as and when required. Ensure adherence to and maintenance of the SOP's.

Skills

Knowledge of the Syspro System and or a similar ERP system (Required) Microsoft Office literate (Required) Ability to multi-task, prioritize and manage time effectively (Required)
Job Type: Full-time

Ability to commute/relocate:

Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Education:

High School (matric) (Required)
Experience:

Microsoft Excel: 3 years (Required) Syspro System and/or a similar ERP system: 3 years (Required) Debtors Clerk: 3 years (Required)
Location:

Cape Town, Western Cape (Required)
Work Location: In person

Application Deadline: 2025/09/15