Job Description

Are you a seasoned Debtors Clerk ready to take full ownership of a dynamic and varied debtors book?
Our client, a fast-growing and innovative retail business operating across wholesale, online, and e-commerce platforms, is looking for a highly capable individual to join their finance team.
This role is based in City Bowl, Cape Town.
Key Responsibilities Debtors Book Management

• Take full responsibility for managing the end-to-end debtors book across all business channels.
• Monitor aging reports and flag overdue accounts to the Finance Manager.
• Ensure timely follow-up and collection of outstanding balances.

Reconciliations & Allocations

• Perform thorough reconciliations of customer accounts.
• Accurately allocate payments across multiple bank platforms.
• Investigate and resolve any discrepancies or queries related to payments or balances.

Credit Notes & Returns

• Process credit notes for online and e-commerce customers.
• Ensure all returns are validated and accurately reflected in the accounts.
• Maintain integrity in all credit-related processes.

Customer Relationships

• Build and maintain strong working relationships with customers.
• Address payment delays professionally and negotiate positive outcomes.
• Provide prompt and effective resolution to client queries.

Collaboration & Reporting

• Work closely with the Finance Manager and finance team to ensure alignment on priorities.
• Generate regular reports on debtor performance and risk areas.
• Support audits and ensure accurate record-keeping for all debtors.

Compliance & Process Improvement

• Ensure all debtor processes comply with internal policies and external regulations.
• Identify and implement process improvements to drive efficiency and accuracy.

Requirements:

• Diploma or Higher Certificate in Finance, Accounting, or Business.
• 5+ years of experience in a debtors/accounts receivable role, ideally within a retail or e-commerce environment.
• Experience working across wholesale and B2C channels.
• Strong reconciliation and multi-currency transaction experience.
• Proficient in ERP systems - Odoo ERP experience highly advantageous.
• Proven ability to manage customer accounts and resolve disputes.

If you are interested in this opportunity, please apply directly. For more finance jobs, please visit www.networkrecruitmentinternational.com.
If you have not had any response in two weeks, please consider the vacancy application unsuccessful.
For more information please contact:
Paige Benjamin