Job Description

We are seeking a

motivated, results-oriented Debt Collector

to become part of our finance department. In this role, you will be responsible for engaging with clients and customers who have outstanding balances, with the goal of securing full or negotiated payments. The ideal candidate will possess strong communication and negotiation skills, maintain accurate records, and operate in full compliance with relevant laws and company policies.

Requirements:

Proven experience in debt collection or a similar credit control role. Solid understanding of relevant debt recovery laws and best practices. Strong negotiation and interpersonal communication skills. High level of accuracy, attention to detail, and organizational efficiency. Ability to collaborate effectively within a team-oriented environment.

Key Responsibilities:

Proactively contact clients via phone and email to recover outstanding debts. Negotiate and establish repayment plans or settlement agreements tailored to individual cases. Maintain comprehensive and accurate documentation of all collection activities and communications. Address client inquiries and resolve disputes related to outstanding balances in a professional and timely manner. Monitor delinquent accounts and ensure follow-up on agreed payment arrangements. Ensure all debt collection practices comply with legal regulations and internal policies.

Preferred Qualifications:

Bachelor's degree in Finance, Business Administration, or a related field. Experience with CRM systems and financial software tools.
Job Types: Full-time, Permanent

Pay: R6000,00 - R8000,00 per month

Work Location: In person