Debt Collection Agent (cape Town Call Centre)
Cape Town, WC, ZA, South Africa
Job Description
Ver-Tex Solutions, a respected leader in debt recovery since 2008, is hiring an
experienced and dynamic Collections Agent
. Our success is built on respect for clients, employees, and those we collect from, ensuring all business is handled professionally and effectively.In this role, you'll recover outstanding payments by communicating with debtors via phone, SMS, WhatsApp, and email. You'll skillfully negotiate recurring payment plans and implement solutions to eliminate debt.
We're Looking For:
Proficiency
in collections software and computer literacy. Strongbusiness acumen
and customer profiling ability.Exceptional communication, persuasion, and negotiation skills
for "Adult to Adult" conversations.Excellent organizational skills
and attention to detail. Provenconflict management and dispute resolution
abilities. Solid understanding ofcollection policies and procedures
. A commitment to98% call quality adherence
. Aresults-oriented
individual with a passion for targets, strong time management, and stress resilience. Someoneself-led, disciplined
, and capable of inspiring others.Must-Haves:
Grade 12.
1 year Debt Collections experience.
Ability to ensurecompliance with the Debt Collectors Act and POPI
.Debt Council registration is a plus!
Compensation:
Basic Salary: R5500
PLUS: Guaranteed monthly incentives up to R6500
(performance-based). Monthly commission, settlement incentives, and top performer bonuses.Ready to achieve results and contribute to a respectful environment? Send your CV to
bashirah@ver-tex.co.za
.Job Type: Full-time
Pay: From R5500,00 per month
Education:
High School (matric) (Required)
Experience:
Debt Collection: 1 year (Required)
Location:
Cape Town, Western Cape (Required)
Expected Start Date: 2025/07/01
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Job Detail
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Job IdJD1443294
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned