Job Description

Job Summary:

We are seeking a highly organised and detail-oriented individual to join our team as a Dealer Sales Admin Manager. The successful candidate will be responsible for supporting the national dealer sales team in all administrative tasks, including processing orders, handling inquiries, and maintaining accurate sales records. The candidate will also play a key role in communicating with our dealer partners across the country to provide them with excellent service regarding general administration requests, account queries, and after-sales support. This role requires strong communication skills, excellent time management, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Maintain accurate and up-to-date records of sales transactions Assist with sales report generation and analysis Coordinate with internal departments to ensure smooth order processing Provide administrative support to the national dealer sales team as needed Manage and track dealer inquiries and provide timely responses Organise the admin team to support our dealer partners in terms of: Account access and queries NaTIS documents Transport requests Payments of vehicles bought After-sales assistance to dealers with cancellation and refund queries Onboarding new dealers and educating dealer partners on our systems, processes, and rules Business development for new and existing dealers to ultimately grow our sales per month

Qualifications:

Previous experience in sales administration or customer service Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Strong organizational and time management skills Excellent communication and interpersonal skills Ability to work effectively in a team environment Detail-oriented and able to multitask Experience in the automotive industry is an advantage

Education and Experience:

High school diploma or equivalent required Bachelor's degree in business or related field preferred

Package includes:

Market-related salary Discovery Life Insurance Momentum FundsAtWork Provident Fund * 15 Days Annual Leave