Job Description

:

• Ability to deliver bottom-line results while ensuring compliance with company policies and corporate governance.
• Must be able to develop and implement strategies for growth.
• Ability to make sound business decisions.
• To be able to apply modern business methods.
• Ensure maximum efficiency and profitability of the branch whilst giving customer satisfaction.
• Create a customer-centric environment and maximize customer service levels.
• Ensure the branch attains overall net profit margins as per their objectives.
• Forecast peak sales criteria and cash requirements.
• Monitor and control the availability of vehicle and parts. stock in line with customer demand and projected sales.
• Control cash flow, stock, and assets at a level commensurate with profit requirements and a satisfactory return on investment.
• Maximize Company profitability through the sale of vehicles, associated products, parts, and labor.
• Ensure high standards of quality and workmanship.
• To improve stock turnover ratios, reduce stock holding value and increase sales to meet Company objectives.
• Ensure all customer invoices have been prepared and submitted.
• Cost control of expenses in line with budget objectives.
• Carry out monthly examinations of management accounts.
• Manage risk and ensure audit requirement compliance.
• Ensure dealer compliance with franchise standards and target requirements.
• Create a high-performance culture and climate in the dealership.
• Strong ability to attract, motivate and retain talent.
• Develop and encourage strong working relationships at all levels in the business.
• Operate staff performance appraisal system and manage. performance and deal with poor performance immediately.
• Establish and agree on labor and staff requirements with Executives, Line management, and HR.
• Ensure training needs are met and accurate records are kept maximizing possible grants.
• To compile and review departmental activities and reporting systems.
• Liaise with the HSE department to ensure adequate safety and security measures have been installed to protect personnel and property.
• Maintain good liaison with Executives and line manager.
• Direct Liaison with manufacturers, professional bodies, suppliers, statutory representatives, and all other contacts
• Liaise with Marketing Department to plan the completion of sales campaigns, advertising, and promotional activities and to ensure their cost-effectiveness.
• Instigate research into customer satisfaction and requirements for improvement.
• Assist in reviewing pricing policies, sales discounts, fleet discounts, parts pricing, and labor rates.
• Monitor Labour performance against known standards.

Job Requirements:

• Code 8 license.
• Basic Business and Financial Acumen.
• Min 5 years Dealer Principal experience.
• Sound understanding of sales, service, and parts.
• Sound knowledge of Manufacturer and Distributor requirements.
• Action Oriented.
• Ability to work under pressure.
• Ability to work both in a team and independently.
• Strong Values, principles, and business ethics.
• Cultural sensitivity toward customers and staff.
• Competitive and results-focused.
• Integrity and entrepreneurial flair.
• Reliable and responsible.
• Innovative and energetic.

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