Job Description

Job Functions:

Manage a business that continually creates value for all stakeholders through the collective efforts of skilled, motivated and productive employees.

Job Responsibilities:

• Develop a dealership strategy for new and repeat business Understand, implement and communicate dealer agreement and obtain clean audit from manufacturer Visit different dealers to determine best practice.
• Develop an integrated dealership SWOT analysis.
• Create a shared vision and mission to give purpose to the dealership.
• Define values to guide the dealershipxe2x80x99s operations.
• Formulate objectives and strategies for the dealership to satisfy the needs of the stakeholders.
• Develop an integrated dealership marketing /business strategy and plan.
• Ensure each department implements its marketing / business plan.
• Ensure the Management Information System is used to its optimum for marketing and customer retention Implement these plans and measure performance
• Manage dealership financial performance.
• Prepare a standard organisational dealership budget.
• Set dealership performance targets Measure actual dealership performance against targets and compare to APLs..
• Take the appropriate corrective action.
• Understand and quantify the impact of incentive programmes of the manufacturer.
• Manage financial risk and inventory security.
• Ensure that company's risk management procedures are applied in each department.
• Ensure that parts and vehicle stock counts are completed.
• Ensure warranty claims are controlled and monitored.
• Ensure that departmental debtors are managed Manage departmental processes to satisfy customer needs.
• Ensure that the selling processes in each department are clearly communicated and used by people.
• Ensure that the procurement processes in each department are clearly communicated and used by people.
• Ensure that the customer order entry and sales administration processes for each department are clearly communicated and used by people.
• Ensure the financial administration processes are clearly communicated to and used by people.
• Develop performance standards for each of the departmental processes, to ensure they deliver value to customers and shareholders & are communicated to people.
• Measure the performance of the processes to ensure they are producing results for customers and shareholders and are communicated to people.
• Ensure that process-related work is correctly allocated to people to satisfy the needs of their customers and the dealership.
• Ensure the availability of parts and vehicle inventory to meet customer needs.
• Ensure the quality of products delivered by each department meets the standards of the franchise.

• Develop a culture of process analysis and xe2x80x98continuous improvementxe2x80x99 in each department.

• Ensure each department applies the organisational and manufacturer policies and procedures Manage the vehicle and parts inventory resource.
• Ensure that plans are made for longer term vehicle and parts stock requirements.
• Ensure understanding of floor plan.
• Ensure used car stock profile policy is implemented.
• Use trade app system effectively.
• Ensure parts and vehicle managers produce sales forecasts for their departments.
• Ensure daily parts and vehicle stock reviews are completed.
• Ensure the parts and vehicle stock controllers place orders using the correct organisational and franchise procedures.
• Ensure that parts and vehicles are correctly received into stock.
• Ensure that sales forecasts are updated correctly.
• Establish a list of reliable used vehicle suppliers.
• Establish a list of reliable parts suppliers.
• Establish a list of reliable trade dealers.
• Ensure that monthly stock profiles are completed for vehicles and parts.
• Manage dealership physical resources.
• Ensure all departmental tools and equipment conforms to, and is maintained to the franchise requirements.
• Ensure the technical information used by each department is kept up to date and available to all people .
• Ensure an adequate number of workdays, parking bays and departmental space is available.
• Implement organisational OHS Act requirements in each department.
• Implement franchise and organisational housekeeping and corporate identity requirements, to instil a sense of pride in each department and provide a good first impression on customers.
• Ensure that the dealership management information system is maintained to supplier and organisational requirements.
• Lead the team to develop and maintain positive working relationships and reach objectives.
• Provide support/guidance to team and deal with general problems on an ongoing basis.
• Discipline staff where required and in line with organisational policies and procedures.
• Provide staff with clear performance standards, job profiles and development plans.
• Conduct employee performance reviews.
• Ensure all staff are trained and updated on all systems/processes/products and have the necessary skills to perform optimally.
• Identify the required number of staff to be developed and consider Employment Equity policies in this process Internal customers FE;
• Dealer Management Team; All business units External stakeholders Financial Institutions; OEM; Suppliers;
• Manufacturers Overview: Essential individual competencies to be successful in the job.
• Highly developed persuasive and influencing communication skills.
• Solid problem solving and communications skills.
• Critical thinking skills to analyse and diagnose requirements and solve relatively complex problems.
• Computer, technology and systems.

Behavioural Attributes

• Commitment to behaving ethically and correctly.
• Building relationships internally and externally.
• Remain resilient with stress and pressures.
• Inspiring leader Target driven Concern for corporate governance and legal compliance.
• A concern for financial goals, results to ensure business viability Building trusting relationships (staff, customers).
• A strong drive to create value for the customer.
• Level of Decision Making Level of Problem Solving Decision making takes operational trends and business plan into account and generates multiple possibilities that involve trade-offs and juggling of multiple variables (budget, people, technology).
• Problem solving requires specialist and/or highly technical ideas/concepts.

Job Requirements:

• 5 Years Dealer Principal experience
• Education: Matric(Required)
• Degree(advantageous)
• Own transport

Bluespec Holdings