Job Description

Job Summary Duties & Responsibilities

• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Must be able to develop and implement strategies for growth
• Ability to make sound business decisions
• To be able to apply modern business methods
• Ensure maximum efficiency and profitability of the branch whilst giving customer satisfaction
• Create a customer centric environment and maximise customer service levels
• Ensure branch attains an overall net profit margins as per their objectives
• Forecast peak sales criteria and cash requirements
• Monitor and control availability of vehicle and parts stock in line with customer demand and projected sales
• Control cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment
• Maximise Company profitability through the sale of vehicles, associated products, parts and labour.
• Ensure high standards of quality and workmanship
• To improve stock turnover ratios, reduce stock holding value and increase sales to meet
• Company objectives
• Ensure all customer invoices have been prepared and submitted
• Cost control of expenses in line with budget objectives
• Carry out monthly examination of management accounts
• Manage risk and ensure audit requirement compliance
• Ensure dealer compliance to franchise standards and target requirements
• Create a high performance culture and climate in the dealership
• Strong ability to attract, motivate and retain talent
• Develop and encourage strong working relationships at all levels in the business
• Operate staff performance appraisal system and manage performance and deal with poor performance immediately
• Establish and agree on labour and staff requirements with Executives, Line management and HR
• Ensure training needs are met and accurate records are kept to maximise possible grants
• To compile and review departmental activities and reporting systems
• Liaise with HSE department to ensure adequate safety and security measures have been installed to protect personnel and property
• Maintain good liaison with Executives and line manager
• Direct Liaison with manufacturers, professional bodies, suppliers, statutory representatives and all other contacts
• Liaise with Marketing Department to plan the completion of sales campaigns, advertising and promotional activities and to ensure their cost -effectiveness.
• Instigate research into customer satisfaction and requirements for improvement
• Assist in reviewing pricing policies, sales discounts, fleet discounts, parts pricing and labour rates
• Monitor Labour performance against known standards

Minimum Requirements:

• Matric Certificate or higher
• Minimum 5 years Dealer Principal experience (Commercial will be advantageous)
• Basic Business and Financial acumen
• Sound knowledge of Manufacturer and Distributor requirements
• Sound understanding of sales, service and parts
• Knowledge of governance and compliance regulations and requirements
• Good administrative skills
• Read and Write in English

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