Job Description

Day Shift Route Controller - Kraaifontein, CPTOverall Role FunctionThe role will be responsible primarily for Primary distribution risk management, live route tracking and execution management. Additional to this, the role will be responsible for fulfilling a support function for Secondary distribution business units. This position will be operating on night shift only. Part of this role's responsibilities will be tracking of routes, alert management, exception management and escalation, expediting, trending & analysis, communication with drivers and depot's and should play an integral part in improving the productivity of operational teams.ResponsibilitiesDaily, Live Execution Management of all routes for assigned Business Unit (BU)Route Execution & Tracking:Live visibility and tracking of all routes within the BU on Cella TrackTracking and investigation of all xe2x80x9cLatexe2x80x9d routesTracking Route Compliance, Planned vs Actual KM and Planned vs Actual TAT Alert & Exception Management:Managing Risk alertsAcknowledgement & Resolution of Alert pop-ups on Cella for applicable BUDriver communication and relationshipDriving corrective action with driverEnsure correct escalation processes are being followed Master Data:Be aware and keep log of all master data or system issues that might cause inaccurate route trackingFull understanding of all Control Tower master data fields KPI Management:Taking full accountability for KPIxe2x80x99s and contributing towards the improvement of these as part of the Route Compliance dashboard, including all KPIxe2x80x99s as part of the xe2x80x9cJob Outcome/KPIxe2x80x9d section below.Reporting:Excellent assessment, analysing and evaluation capabilities (Reporting & Insights).Check Route Compliance, pick up KPI exceptions, fix and escalate where required.End-of-shift report to CT Manager.Personal Development:Personal DevelopmentResponsible for own development to increase own competencies for the position function and future leadership growth opportunities.TeamworkJob Outcomes / KPIxe2x80x99s Pro-active response to all risk alerts, leading to incident prevention. Authority/ Decision MakingSelf-organisation of own working space and the task assigned under the operational requirements.Decision making during driver conversations.Decision making when actioning/escalating.Confident in using your own initiative.Work well under pressureSense of urgencyA good team player QualificationsMatric or equivalentAdvanced Studies (Tertiary Diploma/Degree) advantageousExperienceMinimum of 2 yearsxe2x80x99 experience in operations in transport environment.Computer Literacy (MS Office, Outlook)Specific industry experience beneficial.Experience with the functionality of TMS systems.Minimum RequirementsNon-negotiable: Own reliable transport to accommodate night shift hours.Displaying a clear interest in transportation.Must be able to work night shift, weekends, and public holidays.Computer literacy: Execution Management on a technological Platform, Microsoft OfficeExcellent communication skills (English, verbal and written).Personal QualitiesMust be honest, reliable, and trustworthy.Self-reliant and self-motivated to organise his/her own daily tasks that contributes to the overall guideline provided by ManagerQuick Learner xe2x80x93 ability to grasp new Control Tower concepts quickly, with quick comprehension, focus and determination.Able to work well with a team and under pressure.Sense of urgency xe2x80x93 ability to adhere to strict deadlines.Strong attention to detail xe2x80x93 accurate and reliable.Demonstrating managerial courage and taking responsibility while managing risk.LanguagesRequired : English

JTJ Group