Job Description

Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of health capabilities.



Role Purpose To effectively contribute towards various Teams, ensuring that key performance indicators and service level agreements are met.



Requirements

• A National Senior Certificate is essential (Mathematics / Mathematical Literacy as a Grade 12 subject is highly advantageous)
• MS Office / 365 proficiency is essential
• At least 1 yearsxe2x80x99 experience in an administrative environment is essential
• Exposure to a medical scheme administrative environment would be highly advantageous

• Accurate scanning and recording of electronic and paper claims/documents in relevant folders according to process.
• Build and maintain relationships with internal and external stakeholders by responding to queries (correspondence and face-to-face).
• Assist with other functions in the team and organisation as required.
• Provide clients with relevant information and documentation as required in line with policy guidelines.
• Capture and update client information on relevant system/s, based on data received.
• Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

• Accountability
• Time management
• Attention to detail
• Teamwork and cooperation
• Verbal and written communication
• Service orientation
• Problem solving
• Detail-oriented
• Prioritisation