Job Description

1 Year Project Contract renewable based on Performance

Qualifications

• Grade 12
• A + and N+ (Compulsory)
• Own car and Drivers license ( Compulsory)

• Will be required to work in Bellville(Sanlam)

• Must have a working cell phone with social application e.g. WhatsApp

• At all times have cell phone data available
• Willingness to work shifts , as per shift roster (24 x 7 operation)

Experience

• 2 year's experience within an Capitec IT environment
• Proven experience in the Data Centre environment

Core Competencies Skills

• Practical minded
• Flexible
• Outside the box thinker
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills
• Presentable
• High morals
• Quick thinker
• Driving performance
• Ability to work individually & in a Team
• Works well with others and individual
• Good people skills
• Good Motivating skill
• Committed & Dedicated

Building maintenance knowledge
o Understanding importance of rules and regulations within the data centre environment
o Understanding risk & control
o Fault finding and critical assessment of services
o Broad understanding of Information technology within the data centres
o Solid understanding of data centre services and infrastructure
o Planning and managing data centre activities (installs, moves and changes)
o Managing the subcontractors within the data centre space

Managing the subcontractors within the data centre space

Functions

KEY PERFORMANCE AREAS

• Servicing client's needs
• Operational responsibilities
• Mechanical & Electrical infrastructure
• Planned preventative maintenance

Understand the relationship between Capitec and 3rd party systems and processes, including but not limited to:

• Credit Bureaus
• Internet Solutions
• BCX
• Sanlam
• Dimension Data
• Teraco
• Visa
• MasterCard
• Telkom
• MTN Business

Documentation

Servicing client's needs

• System Support - Monitor certain application systems and networks to ensure they function efficiently
• Deliver a high standard of work
• Implement our knowledge to the problem
• Work together as a team to overcome the issue

Operational responsibilities

• Implement and install production and non-production hardware and services within the data center space
• Network Installations
• Break Fix installations
• Using an asset management tool (Nlyte) to maintain and plan data center space
• Supervising and coordinating a team of external 3rd party contractors
• Respond to planned maintenance activities for plant and equipment
• Ensure that all subcontractors response and rectification times are met,

and repairs are undertaken diligently, with due care and without undue delay

• Ensure a safe working environment
• Constant communication to Management
• Report and initiate actions to fix problems xe2x80xa2 Liaise with other support teams to ensure uptime maximization and delivery of high-quality services
• Report items which require further works to Manager

• Responsible for maintaining the infrastructure integrity during planned/unplanned maintenance
• Daily plant checks
• Responsible for installs, moves and changes according to an approved set of standards
• Update processes, procedures, and knowledge base documentation

Mechanical & Electrical infrastructure

• Ensure environmental system is up to date and functioning correctly
• Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency
• Oversee mechanical and infrastructure maintenance and upgrades

Planned preventative maintenance

• Assist with scheduled and preventative system maintenance to ensure computer systems/network are in good working order
• Apply a high standard of work
• Provide feedback to Manager on how work is progressing
• Discuss and implement new methods on how to improve works
• Work together as a team
• Record and log our actions

Documentation

• Update processes, procedures, and knowledge base documentation xe2x80xa2 Implement policies to ensure work operations are carried out in an efficient and timely manner

UT Information Technologies & Greenro Solutions