Responsible to efficiently and accurately create from a centralized point the customer profile (Master Account) and all linked Debtors and Creditors sub accounts on Syspro, for BKB and all subsidiary companies resulting in a uniform set of customer/producer supplier data providing a group wide view per customer as per master-data policy. The applications are received via various sources in a central email (data@bkb.co.za) which is processed oldest first, within set parameters. In the case of Wool/Mohair producers, search for existing Cape Wools producers or apply for new producers' numbers from Cape Wools Webroute and linking it to the Syspro account number. Changes and additions of any information on the Syspro profile of the account holder. Verification and activation of customers wanting to register on the BKB Interactive Portal. The handling of any queries regarding account holder information. Ensuring that all errors on the Talman/Syspro error log is cleared, since unresolved queries will result in the new Producer / or applied changes not updating on Talma. Filing of all applications and change requests and supporting documents - this is scanned and stored against the Master number on Syspro.
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