Job Description

Business Unit:

Vitality RSA

Function:

Data Analysis

Date:

10 Dec 2025
Discovery - Vitality RSA

Data Analyst

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality RSA

Vitality is the heart within Discovery's Shared-Value Insurance model that rewards members for positive behaviour change.



Vitality's 2023 ambition is to be the undisputed world leader in behavioural change in financial services, enhancing the lives of 5 million Vitality Health and 1 million Vitality Money members, and making 10 million South Africans 20% more active.

Key Purpose

The purpose of this role is to manage the data function within the Vitality environment.

Personal Attributes and Skills

Excellent Verbal and Written communication skills Strong Mathematical skills to help collect, measure, organise and analyse data. Strong analytical and problem solving ability Ability to work under pressure and meet deadlines Ability to compile stats Methodical and detail-orientated Capable of working in a high paced, pressured environment Self-sufficient, open minded and able to improvise Able to take ownership and responsibility for the function Service orientated and customer focused Organizational commitment Accuracy and attention to detail and sense of urgency Ability to produce management reports Team player Fast learner

Areas of responsibility may include but not limited to

Manage the Vitality data import and export process



Data mining, collation, and analysis of data



Investigate and resolve rejections



Taking corrective and preventative action on data/system-related issues



Informing management of deviations and non-compliance



Compiling monthly reports



Root cause analysis and result documentation



Developing and working on exception reports



Provide training and support to the Data Consultants



Build and sustain relationships with the Vitality Systems team



Maintain relationships with the data teams of external partners



Plan and assist in the roll out of new systems that improve the quality of data



Interacting with external providers on processes, systems and compliance issues



Reconciling Vitality partner data to Vitality's database



Identifying and resolving data mismatches



Communicating discrepancies to Partners and Systems to resolve all discrepancies timeously



Trend analysis/Data analysis



Compiling weekly and monthly reports

Education and Experience

Grade 12 + Tertiary.



Trained in MS Office (Essential)



MS Access Experience.



Good Business English writing skills.



Intermediate/Advanced experience in Data Analysis.

Discovery Vitality experience - product and process knowledge (Advantageous)



Data Reconciliation/Analysis (Advantageous).



Experience in a similar role.



A relevant tertiary qualification (Advantageous).

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.


EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.