The successful candidate will be responsible for Data Extraction and Analysis, Allocation of Leads and Reporting within the Discovery Connect team.
Key Outputs
The successful individual will be required to but not limited to the following key outputs:
Draw data from systems and do analysis on information retrieved
Ad hoc reporting on information retrieved and analysed
Create regular information reports to be presented to management.
Daily/Weekly/Monthly reporting function
Loading of leads into Presence
Personal attributes and skills
The successful candidate will be required to display the key competencies: Analysis, Judgment and problem solving skills essential
Planning and organisational skills must be well honed
Must be able to control own work effort
Tolerance of Stress
Must be a Team player
Strong Communication skills
Must display tenacity and drive to accomplish tasks
Must be able to work and manage deadlines
Ability to Operate in a pressurised environment
Ability to write SQL Queries & understand SQL Coding
Qualification & Experience
Tertiary qualification
Stats / Maths / Computer Science Advantage
BSC Computer Science / IT- Degree Advantage
Proficient in Excel, SQL, Access and Powerpoint,
Good knowledge of Avaya Minimum 2 years work experience in similar role
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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