We're a world-leading smart mobility SaaS company operating across more than 20 countries, helping businesses make smarter, data-driven decisions at scale. We're looking for a curious, analytical, and detail-oriented Data Analyst to join our growing AI & Communications team. This role is ideal for a junior to mid-level analyst (0-3 years' experience) who enjoys working with real-world data, building dashboards, and uncovering insights that directly influence customer engagement and lead generation. You'll work closely with our Head of AI & Communications to analyse WhatsApp communication data, assess campaign effectiveness, test messaging strategies, and turn raw data into clear, actionable insights for the business.
Job description
Build and maintain dashboards, reports, and ad-hoc analyses to support business and communication decisions
Extract, clean, and analyse data using Python (SQL desirable but not essential)
Analyse WhatsApp messaging data, including:
+ Response rates and engagement
+ Effectiveness of message content
+ Lead conversion and performance trends
+ A/B testing and optimisation of messaging strategies Translate data findings into clear insights and recommendations for non-technical stakeholders
Support ongoing data quality, accuracy, and reporting improvements
Work closely with internal stakeholders to understand reporting requirements and business questions
Minimum requirements
Matric / National Senior Certificate
0-3 years' experience in a Data Analyst or similar analytical role
Strong Python/SQL proficiency for data analysis
Solid understanding of data analysis principles and reporting
Strong analytical thinking and problem-solving skills
* Ability to communicate insights clearly, both verbally and in writing
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