Customer Support Consultation Paarl
Job Description
Key Performance Areas
Customer Support Service
Issue Resolution & Complaint Handling
Accuracy & Record Keeping
Team Collaboration
Knowledge Development
Key Responsibilities
Handle customer calls and inquiries professionally.
Resolve issues and complaints efficiently.
Maintain accurate records of all customer interactions.
Follow up with customers to ensure satisfaction.
Work closely with team members to improve service delivery.
Stay updated on products, systems, and company policies.
Meet performance standards for service quality and response times.
Participate in training and team meetings.
Required Attitudes & Values
Customer-focused and professional
Honest and trustworthy
Accountable and reliable
Team-oriented
Calm under pressure
Willing to learn and grow
Please email your CV through to
Skills Required
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Job Detail
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Job IdJD1639315
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPaarl, Western Cape, South Africa
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EducationNot mentioned