Job Description

• Respond to stock requests received from Crop Advisors/Depots.
• Execute efficient and accurate ordering and expediting orders
• Expedite stock requests and communication of requests with Crop Advisors and depot personnel.
• Perform Buying task: Placing of POs, Sending of Orders to suppliers, follow up on orders, provide feedback on orders.
• Monitor excess stock levels at Crop Advisor warehouses.
• Follow up on GRN's from Crop Advisors with direct deliveries and stock transfers (GIT's).
• Participate in stock takes
• Prioritise tasks and manage time correctly in order to complete daily tasks timeously.
• Perform a relief support function for other members of the department
• Filing and scanning of paperwork
• Manage stock returns from depots (Drawbacks)
• Adhere to all internal control policies of the Company
• Uphold and work according to all internal and external safety guidelines
• Required to conform to relevant SHEQ rules and regulations as per company policy.
• Undertake any legal ad hoc tasks for which the incumbent is competent as directed by the Warehouse Team Leader or Management.
• Investigate customer complaints so as to ensure customer centricity and advise process to be followed.
• Report customer complaints to the relevant Management staff member and relevant actions taken.
• Report outcome of investigation and resolution of problem to the relevant Management staff member.
• Ensure continued communication throughout the process with the customer up to resolution of the problem, keeping the Warehouse Team Leader updated.
• Ensure good housekeeping standards are maintained in areas responsibility.

• Respond to stock requests received from Crop Advisors/Depots.
• Execute efficient and accurate ordering and expediting orders
• Expedite stock requests and communication of requests with Crop Advisors and depot personnel.
• Perform Buying task: Placing of POs, Sending of Orders to suppliers, follow up on orders, provide feedback on orders.
• Monitor excess stock levels at Crop Advisor warehouses.
• Follow up on GRN's from Crop Advisors with direct deliveries and stock transfers (GIT's).
• Participate in stock takes
• Prioritise tasks and manage time correctly in order to complete daily tasks timeously.
• Perform a relief support function for other members of the department
• Filing and scanning of paperwork
• Manage stock returns from depots (Drawbacks)
• Adhere to all internal control policies of the Company
• Uphold and work according to all internal and external safety guidelines
• Required to conform to relevant SHEQ rules and regulations as per company policy.
• Undertake any legal ad hoc tasks for which the incumbent is competent as directed by the Warehouse Team Leader or Management.
• Investigate customer complaints so as to ensure customer centricity and advise process to be followed.
• Report customer complaints to the relevant Management staff member and relevant actions taken.
• Report outcome of investigation and resolution of problem to the relevant Management staff member.
• Ensure continued communication throughout the process with the customer up to resolution of the problem, keeping the Warehouse Team Leader updated.
• Ensure good housekeeping standards are maintained in areas responsibility.

Skills Required