Job Description

Key tasks:

Participate in outdoor promotion campaigns, support affiliate marketing strategies to spread the Maxim brand awareness and reach new potential users and partners. Process incoming requests and feedback from clients and drivers of the Maxim service in Bloemfontein through customer chat efficiently and on time, handle outgoing calls, provide support to service drivers and answer questions related to the operation of the Maxim app and service in general. Provide support to riders on work issues, app registration process, car branding, top-up balance of online wallet, provide mini-orientation on how to work with our software. Track the service rules violations.
Benefits:

Online training course for beginners. Stable remuneration (net)/month + salary increase on a permanent basis, which depends on the growth of the branch's indicators and your personal performance. Monday-Friday, 8am-6pm. Petrol refunds / overtime compensation and the other benefits are provided. Possible career advancement: based on the results of your work, the company will be happy to identify areas for your growth, expand your functionality or offer a new position in another region of South Africa or abroad.
Requirements:

Strong command of the English language. Experience in B2C Sales or Customer Service: min. 1 year. Background in Offline Marketing will be an advantage. A pro-active personality, mobile with highly developed communication and problem-solving skills. Computer literate and tech-savvy.
Job Type: Full-time

Pay: R10000,00 - R12000,00 per month

Location:

* Bloemfontein, Free State (Required)