Customer Service Migration Agent
Johannesburg, Gauteng, South Africa
Job Description
Are you ready to step into a dynamic role offering a competitive basic salary? We're looking for individuals who meet the following requirements:
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Maintain a high level of customer satisfaction and service quality.
- Update customer records and escalate complex issues when necessary.
- Work towards meeting performance targets and KPIs
- Excellent communication and problem-solving skills.
- Ability to work under pressure in a fast-paced environment.
a? NQF Level 5 certificate (non-negotiable)
a? 2-3 years of experience in a banking call centre environment, handling high-profile clients (non-negotiable)
If you meet these criteria, apply now! We'll be in touch with qualified candidates. If you don't hear from us within 2 weeks, please consider your application unsuccessful. Start your journey with us today! ????
Skills Required
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Job Detail
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Job IdJD1547655
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned