Customer Service Migration Agent
Johannesburg, Gauteng, South Africa
Job Description
? Join one of South Africa's leading banks in Johannesburg CBD as a Customer Service Agent! ?
Are you ready to step into a dynamic role offering a competitive basic salary? We're looking for individuals who meet the following requirements:
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Maintain a high level of customer satisfaction and service quality.
- Update customer records and escalate complex issues when necessary.
- Work towards meeting performance targets and KPIs
- Excellent communication and problem-solving skills.
- Ability to work under pressure in a fast-paced environment.
? NQF Level 5 certificate (non-negotiable)
? 2-3 years of experience in a banking call centre environment, handling high-profile clients (non-negotiable)
If you meet these criteria, apply now! We'll be in touch with qualified candidates. If you don't hear from us within 2 weeks, please consider your application unsuccessful. Start your journey with us today! ?
Skills Required
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1546566
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:R14,000 per month
-
Employment StatusPermanent
-
Job LocationJohannesburg, Gauteng, South Africa
-
EducationNot mentioned