Customer Service
Johannesburg, Gauteng, South Africa
Job Description
Join our team as a Customer Service Clerk. Apply now!
Duties and Responsibilities:
- Handling customer inquiries via phone, email, and in person
- Resolving customer complaints and issues in a timely manner
- Dispatching technicians and following up on the call outs
- Processing orders, forms, applications, and requests
- Providing information about products and services
- Ensuring customer satisfaction and retention
- Collaborating with other departments to ensure quality customer service
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Ability to multi-task and work under pressure
- Proficiency in MS Office and customer service software
- Previous experience in customer service is a plus
Skills Required
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Job Detail
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Job IdJD1584681
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned