Customer Service

Johannesburg, Gauteng, South Africa

Job Description

Join our team as a Customer Service Clerk. Apply now!
Duties and Responsibilities:

  • Handling customer inquiries via phone, email, and in person
  • Resolving customer complaints and issues in a timely manner
  • Dispatching technicians and following up on the call outs
  • Processing orders, forms, applications, and requests
  • Providing information about products and services
  • Ensuring customer satisfaction and retention
  • Collaborating with other departments to ensure quality customer service
Requirements:
  • Strong communication and interpersonal skills
  • Attention to detail and problem-solving abilities
  • Ability to multi-task and work under pressure
  • Proficiency in MS Office and customer service software
  • Previous experience in customer service is a plus

Skills Required

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Job Detail

  • Job Id
    JD1584681
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned