Customer Service Intern
Johannesburg, Gauteng, South Africa
Job Description
Job title: Internship Programme (12 months Internship/workplace experience)
Location: Midrand
Salary: Monthly stipend
Reference number: CSDI/MSA/160225
Macmillan Education South Africa is looking for motivated and passionate students or graduates to join our Customer Services Department as part of a 12-month internship/workplace experience programme. This opportunity is ideal for individuals who are eager to gain practical experience and contribute to delivering excellent customer support within the publishing industry.
Minimum Requirements:
- Matric (Grade 12)
- A relevant qualification or National diploma/degree in Business Administration, Communication, or a related field
- Strong communication and interpersonal skills
- High attention to detail and accuracy
- A responsible, motivated, and proactive attitude
- Ability to manage time effectively and multitask
- Willingness to learn and work in a fast-paced team environment
- Assist the Customer Services team with daily administrative and support tasks
- Process customer orders and ensure accurate capturing of information
- Respond to customer queries via phone and email in a professional manner
- Maintain filing systems and update customer records as needed
- Collaborate with internal teams to ensure efficient service delivery
- Provide general support to the department and contribute to continuous improvement efforts
All applicants who are interested in this programme and who meet the requirements may send their application letter and CV to the above link.
Closing date: 08 August 2025
NB: In terms of meeting the company's goals with respect to Employment Equity, people with disabilities are encouraged to apply.
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Job Posting End Date: 8-08-2025
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Job Detail
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Job IdJD1483384
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned