Customer Service Engineer I
Durban, KwaZulu-Natal, South Africa
Job Description
We are seeking a dedicated IT Support Professional with over five years of practical service delivery experience in desktop support and generalist IT environments. The successful candidate will provide effective onsite and remote support across client sites, deliver basic network and server support, and act as a key liaison between clients and service providers.
What you'll do:
- Onsite and Remote Support to Client sites.
- Basic Network Support
- Liaison between client and provider
- Call Management
- 5 + Years practical in-service delivery; desktop support; generalist. Basic Server Support. Basic Network Support
- Grade 12
- A+
- N+
- Soft Skills
- ITIL is advantageous
- Mobility Support
- Windows 10/11 & macOS support
- Active Directory & Azure AD (Basic)
- Basic networking (IP, DNS, DHCP, Wi-Fi)
- Printer and peripheral troubleshooting
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Skills Required
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Job Detail
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Job IdJD1651353
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, KwaZulu-Natal, South Africa
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EducationNot mentioned