Customer Service
Job Description
Key Responsibilities
Deliver world-class customer service by accurately assessing needs and providing appropriate solutions.
Handle customer requests, inquiries, and complaints with professionalism, empathy, and attention to detail.
Manage complex queries with accuracy, informed decision-making, and adherence to company guidelines.
Accurately document all interactions, update call history, and escalate matters to the relevant departments where necessary.
Stay up to date with product, service, and program knowledge through continuous learning. TO APPLY EMAIL CV TO; seapointpoldings@gmail.com
Skills Required
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Job Detail
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Job IdJD1516961
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned