Job Description

Job description:
Position: Inbound Sales (Soft-Sales) Agent
Location: On-site
Salary: R8,000 R10,000 per month (No commission your salary is guaranteed and stable)
Schedule: Monday to Sunday (USA hours/shifts)
About the Role
We are seeking energetic, service-driven Inbound Sales Agents to join our growing team.
This role focuses on soft-sales, driving revenue through excellent service, effective consultation, and building meaningful customer relationships. As a Virtual Sales Assistant handling inbound calls from our USA-based client, you will guide customers through inquiries, assist with product information, and convert interest into successful sales.
What Youll Do

• Handle inbound sales calls and customer inquiries
• Provide accurate product information and exceptional service
• Build and maintain strong customer relationships
• Meet and exceed sales targets and KPIs
• Manage customer data and ensure accurate record-keeping
• Collaborate with internal teams and provide insights on market trends
• Offer general system and support assistance as needed

Key Focus Areas

• Inbound Sales (soft-sales approach)
• Client liaison & customer engagement
• Data management & reporting
• Performance-driven execution

What Were Looking For

• Minimum 1 year contact centre experience in sales and customer service
• Matric / Grade 12
• No criminal record
• Target-driven mindset
• Outbound calling experience is an advantage
• Excellent communication and interpersonal skills
• Tech-savvy and comfortable working with multiple systems
• Ability to work in a fast-paced, team-oriented environment

Who Thrives Here
Motivated individuals who enjoy customer interaction, have a natural consultative approach, and can balance service with sales. If youre confident, goal-oriented, and committed to delivering a great customer experience, we want to hear from you!
Job Type: Permanent
Work Environment: In-office
Job Type: Full-time
Education:

• High School (matric) (Required)

Experience:

• sales: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: In person

Skills Required