Customer Service Advisor
Cape Town, Western Cape, South Africa
Job Description
- Handling customer enquiries over the telephone, providing excellent service while ensuring compliance with internal processes and regulatory standards.
- Applying empathy and emotional intelligence to connect with customers, especially those in difficult or stressful situations, ensuring a positive experience and good outcomes
- Grade 12(Mandatory)
- 6+ months call centre experience and/or
- 6+ months collections experience
- Computer Literacy (MS Office, Excel, Social Media, Online, Navigation)
- Good articulation of the English language (Spoken and Written)
Skills Required
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Job Detail
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Job IdJD1638879
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned