Customer Service Advisor
Cape Town, Western Cape, South Africa
Job Description
Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.
Job Specification:
- Deal with customers in a customer centric manner
- Achieve individual targets
- Administration
- Processing transactions and cash ups
- Effective self-management and teamwork
- Security and safety
- Reception / Switchboard
- Ensure up to date product knowledge
- Receiving and dispatching of stock
- Merchandising, housekeeping and store presentation
- Matric
- Numeracy skills
- Ability to work with money
- Computer literacy
- Attention to detail
- Interpersonal skills
- Written and communication skills
- Team work
- Telephone etiquette
- Target driven
- Customer centricity
- Practical experience in a financial and administration role
- SAP experience advantageous
- MS Office (Word, Excel)
- Cellular and Retail experience
- Knowledge of relevant Company policies, practices, processes and systems
- Conscientious
- Integrity
- Customer centric
- Fraud detection
- Target driven
Skills Required
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Job Detail
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Job IdJD1584063
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned