Job Description

We are recruiting a Customer Liaison to join our team. In this role you will be required to ensure that all relationships between client, customer and TsAfrika are effectively managed.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people xe2x80x93 the heart of Tsebo xe2x80x93 is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clientsxe2x80x99 needs. to find out more about who we are in a nutshell.
Duties & Responsibilities

• To ensure that guests are greeted courteously.

• To be readily available at all times to deal with problems or complaints.

• To ensure that front of house area has been serviced and maintained to the standards laid down by the Company.

• To ensure effective liaison between front of house and back of house departments.

• To ensure effective and speedy service.

• To ensure that enquiries, messages, are dealt with courteously and efficiently.

• To ensure that all Front of House areas are clean and tidy at all times.

• To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing, ensuring that these are actioned without delay.

• To circulate regularly throughout all Front of House areas, maintaining a high profile with guests and staff.

• To monitor trends within the industry and make suggestions how these could be implemented.

Skills and Competencies

• Be 21 years of age.

• Be able to communicate and understand the predominant language(s) of the canteenxe2x80x99s trading area.

• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations

• Possess excellent basic math skills and have the ability to operate a cash register or POS system.

• Be able to work in a standing position for long periods of time (up to 5 hours).

• Be able to reach, bend, stoop down.

• Must have the stamina to work 45-50 hours per week.

Qualifications

• National Senior Certificate

Policy

Tsebo is committed to protecting your personal data as well as your rights relating to the information in line with the provisions of the applicable data protection laws.

As a company we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants.

Please note that Tsebo will not charge individuals seeking employment any fees, whether for registration, application, administration or placement.

xc2xa9 All rights reserved.
Tsebo Solutions Group Proprietary
Limited (reg no 2016/224394/07)

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Tsebo Solutions Group