Job Description

Investigate new/enhanced customer and business requirements for customer and trading insights.
Minimum Requirements

Bachelorxe2x80x99s Degree in analytical field of study Preferable (eg Commerce/Engineering/Mathematics/Statistics)

6-12 months in the retail, FMCG or Customer Insights industry
Duties & Responsibilities

Work as part of a Customer Insight Centre of Excellence in Cape Town, supporting the commercial, marketing, property and operations teams throughout the business

Key responsibility is to use, analyse and integrate the rich customer, market and transactional data PnP has at its disposal in order to enable the teams to make better decisions for customers

Represent the customer and be their seat at the table when making decisions impacting on ranging, price and promotions, campaigns, events and activities

Contribute to broader trading and marketing processes

Conduct and/or coordinate external research, build and manage relationships with external data providers

Competencies

Must be analytical and have a keen interest in data investigation

Must be detail-orientated

Able to interpret data into key insights and identify the business implications

Must have an interest in retail and shopper behaviour

Ability to work under pressure in the ever-changing retail environment

Must have strong data analysis skills using MS Excel (required)

Good visualisation skills using PowerPoint (required)

Analytical and visualisation skills using SQL, Power BI or Pyramid is advantageous

Must be able to work well in a team and independently
Additional Information Competency based interview and assessment where applicable, to assess above requirements

Pick n Pay