Customer Care Consultant
Johannesburg, GP, ZA, South Africa
Job Description
Preference will be given to equity candidates:
Gender & Group
African Male/White Male/White Female
Job purpose:
To implement a high standard of customer service so as to attract and retain profitable clients.
Key Accountable Responsibilities:
Implement an exceptionally high standard of customer care at every interaction with potential or existing clients. Ensure that SLAs are adhered to in client query resolution Ensure that the quality control of every interaction with the clients is as per the standard set. Demonstrate innovation through recommendations of improving customer service levelsCompetency and qualification requirements:
Minimum: Grade 12 Customer Care experience 2 years' experience Micro finance industry * Mathematical Literacy
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Job Detail
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Job IdJD1482792
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned