Customer Care Agent
Umhlanga, ZN, ZA, South Africa
Job Description
A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable.
NB: Please note this is a night time position only, 8 hour shifts will fall within these times.
16:00pm to 03:00am
Remuneration: R360 per shift
Matric
Computer literate in MS Word, MS Excel
Flexible and able to work after hours shifts
Umhlanga/Phoenix/Durban North based candidates would be ideal
Must have own transport
Successful candidates will be responsible for handling all inbound customer care calls as well as dispatching and liaising with internal staff (drivers) and customers to ensure the required service levels are met.
Inbound customer care
Allocate, dispatch and manage drivers to ensure required service levels are met
Data capture
Convert inbound sales enquiries
Excellent communication skills and professional telephone etiquette
A customer focused approach with an open attitude towards customers
Be able to work under pressure
Good attention to detail when capturing customer information
Energetic and able to use initiative
Reliable, committed and take pride in your work
If you have the skills listed above then please send your CV through to Kyle@buddys.co.za
Job Type: Part-time
Pay: R1080,00 - R1440,00 per week
Work Location: In person
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Job Detail
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Job IdJD1491079
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUmhlanga, ZN, ZA, South Africa
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EducationNot mentioned