Customer And Stakeholder Liaison Officer

Pretoria, GP, ZA, South Africa

Job Description

OVERVIEW:



This role is designed to ensure that the personnel interacts with the local community and identified stakeholders on behalf of the client; providing recommendations for improvement as a Liaison Officer to the Engagement Manager, Project Manager, and/or Associate Partner

POSITION RESPONSIBILITIES



Deliver the Project Relationship Management framework, including: Coordinating and managing relationships with key regional stakeholders. Managing and owning specific key stakeholder relationships. Producing and disseminating quarterly internal insight briefings. Conducting extensive stakeholder mapping and analyzing local circumstances to provide expert advice for regular engagement activities and critical incident responses. Delivering regional stakeholder engagement events and mechanisms, working closely with the central Stakeholder Engagement team to ensure a strategic approach across the client. Provide advice and strategic consultation to senior staff in their engagement with key stakeholders, acting as the liaison between the client and external stakeholders. Offer specialist support, advice, and policy education to the client's departments and Regional Directors, particularly regarding political issues, critical incidents, and other engagement activities to support operational delivery. Coordinate scheduled community engagements. Identify innovative approaches and project gaps for up- and cross-selling opportunities. Adhere fully to company values and methodologies.

QUALIFICATION REQUIREMENTS



Minimum:

Diploma or Bachelor's degree in any of the following fields:

Public Administration Social Sciences Development Studies Community Development Communication / Marketing Political Science Project Management

Experience:


1-3+ years in:

Community mobilization or stakeholder engagement Fieldwork or community-based projects NGO, public sector, or donor-funded programmes Conflict resolution, participatory approaches, or advocacy

WORKING CONDITIONS



Fixed-term, competency-based contract Public engagements, overtime, travel, and other special conditions May be required to work long hours at times and travel as needed

Disclaimer:

This advertisement is intended to fill the above-mentioned vacancy. Please note that while all applications will be carefully considered, submitting your CV does not guarantee an immediate response. Only candidates whose skills and experience match the requirements of the vacancy will be contacted for screening and interviews. All applications will be treated confidentially and in accordance with the Protection of Personal Information Act (POPIA).

Job Type: Full-time

Work Location: In person

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Job Detail

  • Job Id
    JD1588882
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pretoria, GP, ZA, South Africa
  • Education
    Not mentioned