Job Description

Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google - the best-rated ISP in South Africa. We are extremely proud of winning KFM's Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Our Products and Services:

Fibre-to-the-Home (FTTH) Fibre-to-the-Business (FTTB) Enterprise connectivity Mobile connectivity and data management Cloud infrastructure and more!
At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

We Build Trust and Ownership We Honour & Respect People We Cultivate Passion & Creativity We Innovate Feverishly We Go the Extra Mile We Believe in Humility We Communicate Openly & Honestly We Make it Fun We Teach, Grow & Learn We Do More, With Less

Where will the successful candidate fit in?

This role sits at the intersection of CSR and brand activations, combining meaningful community engagement with dynamic on-the-ground marketing. The successful candidate will be responsible for executing RSAWEB's Corporate Social Responsibility (CSR) initiatives through its Connected Community Projects, managing trade exchange and MOU partnerships, and driving RSAWEB's brand presence through targeted marketing activations.

The role is both strategic and operational, focused on delivering scalable, visible impact that supports RSAWEB's growth and community reputation.

Key Objectives

1. CSR & Community Engagement (Connected Communities)

oLead the execution of RSAWEB's CSR efforts through Connected Community Projects with schools, NPOs, local businesses, and community groups.

oDevelop and maintain strategic relationships with community partners that align with RSAWEB's values and CSR objectives.

oSupport communities in using RSAWEB's connectivity meaningfully to improve education, upliftment, and digital inclusion.

oPropose new CSR initiatives that align with RSAWEB's growth and community development goals.

oTrack and report on CSR project outcomes and brand impact.

2. Trade Exchanges & MOU Partnerships

oLiaise with trade and community partners entering into MOUs or trade exchanges.

oEnsure that all parties deliver on their agreed marketing, exposure, or service-related commitments.

oSet up joint events, brand activations, or marketing collaborations as part of partnership agreements.

oTrack performance and impact of each trade or MOU initiative and report back internally.

3. Marketing Activations

oPlan, coordinate, and execute RSAWEB marketing activations in targeted areas in collaboration with Fibre Network Operators (FNOs).

oBook activation spaces, brief promotions teams, and manage logistics.

oOversee activations on the ground, ensuring strong execution and brand alignment.

oCapture engaging content from activations for social media and reporting.

4. Marketing Materials & Merchandise Management

oSource, coordinate, and distribute all marketing materials for activations and CSR initiatives.

oTrack inventory and usage of merchandise, brochures, branded items, etc.

oEnsure all campaigns and projects have the right materials in the right places on time.

5. Digital & Social Media Support

oCoordinate content creation with design/studio teams for campaigns, activations, and CSR stories.

oMaintain a digital content calendar to reflect on-the-ground activities online.

oSupport the publishing of CSR stories, partner highlights, and activation recaps.

6. Internal & External Communication

oAct as liaison between RSAWEB and FNOs, community partners, event venues, and vendors.

oEnsure effective rollout of campaign messaging via email, SMS, and partner communications.

oCommunicate CSR success stories internally and externally to build brand advocacy.

oWork closely with internal stakeholders to align CSR, activations, and marketing timelines.

7. Research, Reporting & Impact Measurement

oConduct research into new activation opportunities and community needs.

oReport on activation success metrics, CSR project impact, and campaign outcomes.

oTrack all trade/MOU agreement fulfilment and performance.

oIdentify ways to improve RSAWEB's social and brand impact through future initiatives.

Requirements

oTertiary level qualification in Public Relations, Marketing or similar

oAt least 2 years' experience in a similar role

oWilling to travel to different areas to engage with RSAWEB Partners such as schools or NGo's.

oExcellent communication skills

oGood computer literacy skills

oWilling to work on weekends

oDriver's License is required

The perks

oMedical Aid (Discovery)

oReduced Gap Cover Rates (Turnberry Premier)

oRetirement Annuity Contribution (Allan Gray)

oMedical Insurance (Momentum - Health4Me)

oDiscounted Internet Connectivity

oFree Employee Wellness Programme (Lyra)

oTeam Buildings

oExposure to latest industry technologies and standards

oLastly, a work environment that rivals the very best!

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Job Type: Full-time

Application Question(s):

What is your notice period? Please list your current salary per month before taxes? What is your salary expectation?
Education:

Bachelors (Preferred)
Experience:

Marketing Activations: 3 years (Preferred) CSR: 1 year (Preferred)
License/Certification:

Drivers License (Preferred)
Work Location: In person