Hirsch's is looking for a detail-oriented and data-driven CRM / Email Marketing Specialist to join our growing marketing team. If you're passionate about customer journeys, automation, and performance-driven communication, this role is for you.
Key responsibilities:
Plan, build, and manage email, SMS, and CRM campaigns
Develop and optimise automated customer journeys and lifecycle flows
Segment audiences to deliver personalised and relevant communication
Create engaging, on-brand email content
Monitor campaign performance (open rates, CTRs, conversions) and optimise accordingly
Maintain CRM data hygiene and best practices
Collaborate with marketing, e-commerce, and design teams
Stay up to date with CRM trends, tools, and best practices
Requirements:
Degree or diploma in Marketing, Digital Marketing, or related field
2-4 years' experience in CRM, email, or lifecycle marketing
Experience with email/CRM platforms (e.g. Klaviyo, Netcore, Mailchimp, HubSpot, Salesforce)
Strong analytical and reporting skills
Excellent attention to detail and copywriting ability
Proficient in Canva
Working knowledge of Adobe Creative Suite (Photoshop, Illustrator - advantageous)
Retail or e-commerce experience is a plus
How to apply:
Email your CV and a short motivation to
devashen@hirschs.co.za
If you're ready to drive meaningful customer engagement through smart, data-led marketing , we'd love to hear from you.
Job Type: Full-time
Work Location: In person
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