Job Description

Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.

Reporting to:

General Manager

Department:

Clearing & Forwarding

Location:

Olifantsfontein

Purpose of the position:

To manage and handle the full function of a Sea / Air / forwarding shipment - focusing on capturing buy / sell rates on Oracle and processing the Creditors Invoices.

Key Requirements/ Responsibilities:

Operational

Capturing buy and sell rates on Oracle Processing of Creditors invoices Tracking and updating of Status reports Drafting & finalising file costings for invoicing purposes All correspondence to the client relating to their shipments Customs Entries and Acquittals Bill of Ladings - Obtaining release from shipping lines Processing Cargo Dues Processing of Creditors invoices Forwarding Month End Reports Audit Queries and full financial management of file Customs STOP knowledge State vet / Port Health NRCS

Customer Service

All service levels pertaining to the client's requirements (including afterhours communication) Effective use of e-mail communications Communicate professionally at all times with all parties Customer service to be optimal

Communication

This department is fully responsible for all communication levels, which include:


Liaising with the customers Liaising internally with commercial, warehouse, stock, intermodal, and custom clearance teams Liaising with the shipping lines Liaising with the transporters Liaising with border agents Liaising with Transnet & Lease Hold agents Liaising with various other suppliers such as stevedores & 3rd party warehouses

Reporting

Daily Tracking shipments to the clients Daily invoicing schedules Resolving queries on time Proper execution of clearance on SS reporting

General:

A candidate with important knowledge of both air and sea would be suitable for this position. Someone who has strong communication skills and who has worked in other fields within the organization would do very well in this position.

Key performance indicator:

On-time delivery rate:

This measures the percentage of shipments that are delivered on or before the expected delivery date

Cost per shipment:

This measures the total cost of each shipment, including production, processing, shipping, customs duties, taxes, fees, and other overheads

Compliance rate:

This measures how well the company adheres to the rules and regulations of the countries and authorities involved in the import/export process

Lead time:

This measures the duration and frequency of each stage of the import/export process, including transportation, customs clearance, and delivery

Inventory turnover ratio:

This measures how quickly the company's inventory is sold and replaced over a given period of time

Customer satisfaction rating:

This measures the level of satisfaction of customers with the company's import and logistics services

Percentage of shipments with damage or loss:

This measures the percentage of shipments that are damaged or lost during transportation

Characteristics:

Solutions-driven individual Problem-solving skills Ability to face challenges with a positive attitude Ability to function well under pressure Demonstrates initiative and adaptability Systematic and methodical A sense of urgency A reliable, self-disciplined, enthusiastic team player with a "can-do" attitude Logical thinking, out-of-the-box solutions

Skills Requirements:

Oracle Excel Word SAP (an advantage) Basic Customs Knowledge C&F Knowledge

Qualifications & Experience:

Minimum Matric Qualification (Diploma / Degree in Logistics, transport, and supply chain will an advantage)

Interested Applicants please email your resume to

afr_recruitment@accessworld.com

Closing date:

07th October 2025 (16h00 RSA time)

Job Features

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Job Category

Clearing & Forwarding, Creditors, Multimodal Controller


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Posted Date

03/10/2025