Credit Support Officer

Johannesburg, Gauteng, South Africa

Job Description

Job Requisition Details
REQ#141010
Location: Johannesburg, Gauteng
Closing Date: 24 July 2025
Talent Acquisition: Bongiwe Mchunu
Job Family
Credit
Career Stream
Credit Management
Leadership Pipeline
Manage Self: Operational (MSO)
FAIS Affected
Job Purpose
To consistently deliver excellent support to all stakeholders by providing timeous and accurate information.
Job Responsibilities

  • Deliver various Credit Support, Portfolio Management and Administrative services effectively within agreed turnaround times and quality standards within the National Facility letter team
  • Effective time management to ensure volume standards are met
  • Ensure stakeholder satisfaction by providing accurate data and information recording and capturing on systems and letters
  • Extract, action and distribute required reports and necessary information within set timelines
  • Achieve high quality output of all tasks or activities performed and provide satisfactory service to the stakeholders
  • Effective and consistent adoption of transformational processes, technology or initiatives deployed into the business
  • Be a strong and consistent teamplayer who plays a supportive and collaborative role which contributes to efficient operation of internal team and stakeholder business divisions
  • Ensure continuous self development and upskilling to enable optimal performance and value add to the business
  • Improve operational effectiveness and better client satisfaction by contributing, participating and providing insights when required
  • Provide support to colleagues and share required knowledge to ensure team success and satisfactory service to the frontline
  • Proactive management and actioning of tasks as deemed appropriate from time to time.
  • Add value to the Bank by identifying opportunities to improve or enhance processes and recommending improvements and supporting implementation of ideal solutions in the business.
Essential Qualifications - NQF Level
  • Advanced Diplomas/National 1st Degrees
  • Matric / Grade 12 / National Senior Certificate
Preferred Qualification
  • Qualification in Finance or Business Administration
Minimum Experience Level
  • 3 - 6 years experience in Credit Risk and Administration within a Banking/Financial Services environment
Technical / Professional Knowledge
  • End -to End Innovation Lifecycle Method
  • Managing conflict situations
  • Financial management
  • Analytical Skills
  • Stakeholder management
  • Industry trends
  • Systems knowledge
Behavioural Competencies
  • Monitoring Information
  • Decision Making
  • Managing Work
  • Collaborating
  • Execution
  • Influencing

Please contact the Nedbank Recruiting Team at +27 860 555 566
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Job Detail

  • Job Id
    JD1462205
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned