Follow the Senior Analyst's lead to analyse a specific champion-challenger test and measure its impact.
Engage with key stakeholders to gather critical information that could influence the tests and their outcomes.
Establish the testing framework by leveraging data and developing reporting tools to monitor results.
Collect, clean, and organize data from various sources to ensure accuracy and prepare it for detailed analysis.
Deliver analytical solutions to address complex business challenges.
Maintain comprehensive documentation of the analytical processes and findings.
Present your analytical insights clearly and effectively to teammates and stakeholders.
Conduct in-depth analyses on portfolio performance, regulatory changes, unexpected events, and operational issues.
Utilize credit bureau data and other external sources to uncover valuable insights and trends.
Optimize our multi-channel communication strategy for collections.
Qualifications and Experience:
A degree in a numerate discipline, preferably Statistics / Mathematics / Engineering (Honours / Master's degree preferable)
Knowledge and experience in statistical/data management software packages (SAS/SQL)
Enterprise Miner would be advantageous
Knowledge of the credit industry and credit life cycle management is preferred
Hands-on experience of large-scale customer database data interrogation and manipulation would be advantageous
Experience in collections would be advantageous
Skills:
Excellent data interpretation skills
Excel Knowledge
Advanced problem solving, judgment and self-management skills
Behaviours:
Collaborates - effectively works with others to achieve shared goals
Decision Quality - consistently makes timely, well-rounded and informed decisions
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Organizational savvy - understands and navigates dynamics created by processes, systems, and people
Please ensure that your Line Manager is aware of your application.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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