Job Description

Credit Manager - Port ElizabethJob Advert SummaryWe are looking for an experienced Credit Manager to join our team in Gqeberha (Port Elizabeth). The purpose of the position is to take responsibility for evaluating risk within a portfolio. The incumbent makes the final credit decisions and is held accountable for all decisions made within his/her mandate. The incumbent will have managerial responsibilities. Reduces bad debts as a percentage of performing loans utilisation. Manages the credit approval process, corporate governance compliance and the credit pipeline. Ensures proper implementation of the credit system and prepares and presents credit related reports. The Credit Manager must guide and train staff to ensure they are aligned with the business objectives.Minimum RequirementsDegreeBusiness English: FluentComputer literacy (Advanced)Code 08 Driver's licenseRelevant experience in applying job related concepts, techniques and processes at the required levelExperience in working with senior managementPeople management experienceRelevant experience in applying job related concepts, techniques and processes at the required level Duties and ResponsibilitiesManage the collection of Trade DebtEnsure payments are captured correctly, accurately and timeously by credit controllers to optimize cash collectionReview credit controller accounts and reconciliations to ensure there is a clear plan to recover overdue amountsIntervene with customer queries if there are unresolved disputes or other issuesMaintain good customer relationsMaintain good inter departmental relationships with sales, Key Account Manager's, Return Management, Driver recons and pricing department to ensure transactions are processed timeously in order to recover outstanding debtUnderstand the customer process to ensure that all amounts are collected to achieve the lowest DSO (Days Sales Outstanding)Manage the effectiveness of the data scanning service provider to ensure all documents are scanned, and availableEnsure that statements are sent to customers after month end to ensure they receive reconcile and pay the outstanding balancesEnsure that the processing of transactions are done on the highest standard to ensure the "AAA" credit rating is maintainedImplement controls and procedure to prevent the back end of the debtors book does not deteriorateManage the opening of new accounts and maintenance of credit limitsEnsure that increases of credit limits are requested according to the policyEnsure credit limits are logged on master files correctly and liaise with master files if there are issues or corrections neededDo a daily check to ensure customers are not trading over the credit limitsEnsure that Standard Operating Procedure is followed to bring customer back into the approved limit or request an increaseReview the 6 months sales report for the customer or the group and ensure the credit limit is sufficient on bi-annual basisManage the hand over of customersIdentify possible delinquent customers and ensure Standard Operating Procedure is followedEnsure that the accounts are handed over to legal as per the Standard Operating Procedure and meet with the legal team monthly to monitor progressFollow-up on recovery of bad debtEnsure bad debt is written off as per Standard Operating ProcedureEnsure that sufficient controls exists to limit the bad debt risk exposureManage the claims processManage the daily/monthly processing of pricing claims as per Standard Operating Procedure and ensure the documents are send to pricing department without delayManage shortage claims to ensure it is processed without delay to ensure full payment and to ensure the stock transactions reflects correctly for distributionManage the processing of returns claims are processed without delay (daily processing)Assist controllers with unresolved or missing claimsLiaise with the Return Management Department and Driver recon & Pricing departments if there are issues or disputes between the departments and/customersEnsure that the limbo transactions are resolved and processed timeously as per the Standard Operating ProcedureManage various admin tasks including journals and allocationsReview and approve journals as per the Standard Operating Procedure, being specific to the type of journalEnsure the monthly reports are submitted to the group credit manager and it is complete, accurate and on-timeComply with the requirements of Clover CapitalEnsure that we enforce and comply with the Protection of Personal Information Act (POPI)Receive and address all queries received from external, internal and principal auditorsEnsure annual budgets are completed and submitted on timeManage StaffEnsure optimal utilisation of staffApply consistent disciplineTrain and develop staffConduct meetings and ensure effective communication to allLiaise and communicate with management in all departmentsSet objectives, manage and measure performance of subordinates

JTJ Group