Job Description

Introduction

The Credit Control Supervisor holds a pivotal role in our organization, being responsible for the strategic oversight of the credit control process. This position plays a crucial part in safeguarding the financial well-being of the company by assessing and managing credit risks, and overseeing the timely collection of outstanding receivables.

Minimum Requirements

• Basic computer skills
• Analytical and problem-solving skills
• Level 5 Credit Management or Finance related qualifications
• Minimum 5 years credit control experience

Job Specification

Duties and Responsibilities

• Drive and Lead the Credit control Team
• Overseeing Local and International Credit Control function
• Ensure credit limits are in place
• Ensuring that all the Credit Control Team follow all the AR processes and the Procedures in place
• Ensuring that all customers pay within agreed Trading Terms
• To Ensure all provisions are calculated and posted correctly
• Ensure that Month end journals report are reconciled, approved and processed correctly into the correct General Ledger Accounts
• Checking Write off before Approvals
• Ensuring processing of Refunds, Claims. Transfers etc. are in order and Matched before closing
• Assist the Team with debt collection
• Reporting: Clear and Summarized reports are sent to Relevant Management
• Coordination and planning debt collection activities
• Reduce unallocated Receipts
• Reviewing of Credit applications
• Ensure the processing and reminder letters and monthly statements are sent out
• Liaising with the sales and Accounts Receivable Teams to resolve outstanding queries
• Monthly reporting and account reconciliations
• Investigating and resolving queries relating to non-payment of invoices
• Deal effectively with difficult clients
• Drive DSO
• Evaluate and Reduce Credit Risk
• Ensuring that receipts are allocated on time
• Handles disputed accounts
• Develop and maintain customer relations
• Ensure effective customer service by understanding client's needs and expectations and delivering what is promised
• Controlling of own debtors book according to company policy and procedures
• Maintain performance statistics within set time frames
• Drive Closing month end with the team
• Monthly debtors review meetings
• Ensuring that Month end aged balance and send to relevant Management
• Overseeing the Withholding Tax team
• Overseeing credit control legal Team
• Overseeing the Masterdata Team
• Allocation of payment received on customer accounts according to different foreign currencies
• Adhoc Duties in Credit Control

Key Behaviour

• Customer-oriented
• Ethics
• Judgement
• Communication
• Networking
• Attentive
• Resolute
• Confident
• time-conscious
• detail-oriented
• focused
• organized

Key Skills

• Able to communicate clearly and effectively
• Maintain a presentable and professional self-image
• Interpersonal skills
• Able to work well under pressure
• deadline-driven and conscious
• fast, accurate turnaround
• ability to handle high volume demands
• Ability to maintain confidential and exercise extreme discretion
• Analytical and problem solving skills
• Decision making skills

Bureau Veritas