Job Description

Position Reports to: Ops Manager: Vetting, Screening and Conflict of Interest
Division: Corporate Cluster
Location: Bellville Office, Cape town
Advert Closing Date: 09 February 2026
About the Position
SARS is looking for an individual with strong work ethics and commitment to excellence to join the team as Coordinator: Vetting, Screening and Conflict of Interest. The candidate should be skilled in risk management and analysis, administrative support, and customer care. The responsibilities include amongst others providing administrative support, communicating with clients and stakeholders, capturing fingerprints, processing screening requests and writing screening reports. Planning skills, adaptability, attention to details, proactive problem-solving, and proficiency in the use of computers are essential. This role offers the chance to foster trust, accountability, and continuous improvement at SARS.
Job Purpose
To be responsible for coordinating the activities of vetting, screening and conflict of interest functions, in order to optimise compliance to SARS moral and ethical standards through the identification and mitigation of people risks, investigation of non-compliance and execution of the pre-employment screening function in SARS.
Education and Experience
Minimum Qualification & Experience Required
Relevant Higher Certificate (NQF 5) Social Science, Administration, Risk Management and Analysis, Legal or similar AND 2 years' experience in Administration support, Customer service and Vetting and Screening.
#Alternative
Senior Certificate (NQF 4) AND 3 years' Administration support, Customer service and Vetting and Screening.
Minimum Functional Requirements

• Vetting and Screening
• Risk Management and Analysis

The alternative qualifications and experience refers to internal minimum requirements
Job Outputs:
Process

• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
• Communication of transactional outputs and queries in area of work.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Carry out integrity and ethics compliance assessments, report on identified gaps and recommend corrective actions.
• Conduct vetting on the creditors and make recommendations on the approval or denial of the credit limit to the creditors.
• Maintain a control log and actively follow up on information requested from internal and external parties to ensure timeous delivery.
• Ensure smooth external liaison and coordination with other government departments and third parties.
• Create and maintain a confidential filing system, control and retrieval of documents for the Office of the Commissioner and/or Chief Officer.
• Planning and scheduling of interviews with relevant references, as per individual vetting need.
• Conduct interviews in accordance with State Security Agency (SSA) standards and SARS Vetting Policy and Standard Operating Procedure
• Collect all applicable vetting information related to integrity and risk profile of an individual.
• Complete screening report in accordance with the prescribed standards.
• Perform a preliminary analysis of data collated and identify issues for review.
• Assist with the communication initiatives to improve data quality awareness and acceptance by stakeholders.
• Conduct regular follow up of functional performance/progress against agreed deliverables.
• Conduct mathematical and statistical analysis on data quality to discover patterns indicating potential data quality issues.
• Conduct daily, weekly and monthly planning and monitoring against functional and divisional plans.
• Analyse cleaned data using review and feedback tool and scan all relevant sources of data.
• Ensure protection and security of files and records.
• Assist business with the enforcement of data quality requirements through the monitoring of data quality trends.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Comply with data validation, integrity and governance processes and produce reports, monitor results and take appropriate action as needed.

People

• Drive own performance and development to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
• Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery to meet or exceed customer expectations.

Behavioural competencies

• Honesty and Integrity
• Fairness and Transparency
• Accountability
• Trust
• Respect

Technical competencies

• Functional Policies and Procedures
• Governance, Ethics and Values
• Standard Operating Procedure Compliance

Compliance Competency

• GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Skills Required