Job Description

ROLE PURPOSE
To assist, implement and manage systems to best support maintenance strategies and rendering of efficient service delivery environment to customers
MAIN OUTPUTS

• Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services
• Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation
• Ensure that all orders are processed timeously
• Monitor the execution of work and implement corrective measures on deviations
• Manage all incoming requests and complaints on daily basis, and provide timeous feedback in ensuring customer satisfaction
• Dispatch requests to technical staff and pertinent service providers and follow-up on action items
• Conduct monthly verification of WIP and report on variances
• Provide weekly/monthly reports on SLAs and backlog
• Planning for placement of employees, contractors and efficient utilization of materials and tools
• Ensure that tasks are conducted efficiently and optimum use of tools and equipment
• Building good Internal and External customer relationships
• Undertake other related duties and assignments as assigned from time to time

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• N3 - N6 in Engineering or Project Management or Operations Management
• Matric (Senior Certificate)
• Valid SA Drivers License
• 2yrs relevant experience in maintenance planning, project management and knowledge of financial management principles
• Maintenance planning, project management skills
• MS Word, MS Excel & MS Outlook (Intermediate skill level)
• SAP Knowledge
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Good Written Communication
• Basic Supervisory Skills
• Customer Focus
• Innovative
• Problem Analysis
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning