Job Description

SUMMARY:
An Internal Vacancy exists for a Contract Manager in the EPS Division based in Mpumalanga, Hectorspruit xc3xa2xc2x80xc2xafxc3xa2xc2x80xc2xafxc3xa2xc2x80xc2xafThe suitable candidates main responsibilities and duties include, but are not limited to, the following:POSITION INFO:
Leadership & Management of Security and APU Teams

• Manage, lead, and coordinate all security personnel and the Anti-Poaching Unit (APU).
• Ensure 24/7 coverage of all designated zones within the reserve, including shift planning, patrol deployment, and emergency standby rotations.
• Train and mentor team members to uphold discipline, operational efficiency, and ethical standards.
• Maintain readiness and morale of all teams in line with conservation and security goals.

Access Control & Gate Operations

• Oversee and enforce all access control protocols at reserve gates.
• Ensure accurate logging of vehicle and personnel entry and exit.
• Implement and audit visitor and

clearance procedures. * Prevent unauthorized access and manage high-risk entry scenarios.Wildlife Protection & Anti-Poaching Operations

• Direct and supervise all anti-poaching efforts to safeguard wildlife and prevent illegal activity.
• Conduct risk assessments, deploy patrol strategies, and react to threats in real time.
• Work closely with law enforcement and conservation bodies to share intelligence and support prosecution when needed.
• Maintain daily records and incident reports for wildlife interactions, incursions, or suspicious activities.

Client, Owner, and Guest Relations

• Build and maintain strong, respectful relationships with the reserves primary client, private owners, and visiting guests.
• Ensure guest and owner safety through visible presence, quick response to security queries, and discreet vigilance.
• Provide professional support during incidents or emergencies, ensuring minimal disruption to the guest experience.

Property, Equipment, and Asset Protection

• Safeguard all buildings, fences, roads, and physical assets of the reserve.
• Monitor and prevent incidents of theft, vandalism, or damage to property.
• Oversee the correct usage, storage, and inventory management of all security and APU equipment, including:

• Firearms and ammunition
• Radios and communication gear
• Surveillance technology
• Patrol vehicles and field gear

Firearms Control

• Maintain a strict inventory of all issued firearms and ammunition.
• Ensure compliance with firearm regulations and company SOPs.
• Oversee regular firearm inspections, cleaning, and reporting.
• Lead or facilitate competency training and license renewals as required.

Fire Risk and Safety Policy Management

• Implement and enforce the fire prevention policy of the reserve.
• Coordinate firebreak maintenance, early detection systems, and emergency response planning.
• Train staff on fire awareness and response drills.
• Liaise with local fire authorities and neighbouring reserves on joint response protocols.

Compliance, Reporting, and Administration

• Ensure compliance with company policies, reserve regulations, and all relevant legislation.
• Submit accurate reports, including:

• Daily activity logs
• Incident and response records
• Equipment and inventory audits
• Monthly performance and risk assessments

Strategic Support & Reserve Development

• Contribute to the long-term development of the reserves security and conservation strategy.
• Identify areas for improvement and recommend solutions that enhance operational integrity.
• Support other departments with integrated planning and coordination (e.g., maintenance,

, environmental teams).The suitable candidate shall have the following qualifications/attributes/skills:xc3xa2xc2x80xc2xafExperience & Background

• Minimum of 510 years of security management experience, preferably in a game reserve, conservation, military, or law enforcement environment.
• Proven experience in managing an Anti-Poaching Unit (APU) or conservation protection teams.
• Experience working in

or rural locations with minimal supervision. * Strong understanding of wildlife protection, bush tactics, and counter-poaching operations.Education & Qualifications

• Matric / Grade 12 (minimum requirement).
• Relevant tertiary qualification in Security Management, Nature Conservation, Law Enforcement, or similar (advantageous).
• Firearm competency certificate (business use) must be up to date.
• PSIRA registration Grade B or higher.
• Valid Drivers License with off-road experience (Code B or EB); PDP is an advantage.

Skills & Competencies

• Strong leadership and team management skills.
• Knowledge of South African legislation related to wildlife, firearms, and protected areas.
• Excellent problem-solving and decision-making ability, especially in crisis situations.
• Competent in writing incident reports, investigations, and operational planning.
• Strong communication skills, both verbal and written able to engage with staff, clients, landowners, and authorities professionally.
• Ability to build relationships with law enforcement, conservation authorities, and local communities.

Personal Attributes

• High level of integrity, discipline, and accountability.
• Ability to work long hours, weekends, and holidays as needed.
• Physically fit and mentally resilient for fieldwork and high-pressure scenarios.
• Committed to wildlife conservation and guest safety.
• Willingness to live on-site at the reserve (accommodation usually provided).