Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, Simmonds Street

Job Type:

Full-time

Job Ref ID:

80370044A-0001

Date Posted:

10/28/2025







To establish and optimise relationships with external vendors and third-parties to ensure vendors meet quality standards, deliver on time, and adhere to contractual agreements, thereby contributing to the overall efficiency of the card production and delivery process. To analyse vendor processes and systems ensuring risk exposure is mitigated, customer service levels enhanced, and processing costs reduced.



Qualifications

Type of Qualification:

Advanced Diploma

Field of Study:

Business Commerce



Experience Required

Service Management

Operations

5-7 years

Demonstrated experience in communication and negotiation skills to effectively work with vendors, resolve issues, and ensure clear and productive interactions



5-7 years

Demonstrated experience in resolving issues related to vendor performance, quality, or compliance



5-7 years

Experience in engaging with a broad spectrum of stakeholders including senior executives.



5-7 years

Experience in managing multiple client interfaces and dealing with variable issues.



5-7 years

Experience with negotiating contracts, managing supplier relationships, and monitoring performance



5-7 years

Experience with quality control processes and standards, including how to implement and monitor quality assurance measures with vendors



5-7 years

Experience working with cross-functional teams fostering collaboration and teamwork.



5-7 years

Familiar with the card production industry, including an understanding of materials, technology, and production processes used in creating credit cards, ID cards, or other types of specialised cards.



5-7 years

Knowledge of industry standards, regulations, and best practices related to card production.



5-7 years

Leading engagements with Third-Party Vendors to resolve performance issues would be important.



5-7 years

Monitoring and measuring service delivery against agreed service level agreements would be critical.



5-7 years

Proven experience in vendor management or procurement and strategic sourcing, ideally with a focus on card production or similar industries.



Additional Information

Behavioural Competencies:

Developing Expertise

Documenting Facts

Embracing Change

Examining Information

Interacting with People

Technical Competencies:

Client Relationship Management

Collaboration

Commercial Acumen

Continuous Improvement

Creative Problem Solving

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za