Job Description

Job Overview

Business Segment:

Insurance & Asset Management

Location:

ZA, GP, Roodepoort, 4 Ellis Street

Job Type:

Full-time

Job Ref ID:

80447497A-0001

Date Posted:

12/2/2025







To manage the end to end value propositioning of Buildings claims by adhering to the standing procedures and audit requirements. To provide exceptional customer Service, whilst maintaining an acceptable loss ratio and achieving budgeted average cost of claims.



To effectively and timeously deal with all building claims, ensure that all received correspondence is actioned, estimates are revised accordingly, payments are effected, recoveries are effected and the customers are proactively and consistently kept informed. Maintaining an effective diary system to ensure that matters are attended to within agreed or stipulated timeframes, thus enabling effective customer service delivery. With little direct supervision, liaise and interact with customers and other stakeholders.



Qualifications

Type of Qualification:

Diploma

Field of Study:

NQF5 Short Term Insurance



Experience Required

Insurance

3-5 years solid technical understanding of Building policy wordings and claims.

Technical background on Building claims



Additional Information

Behavioural Competencies:

Articulating Information and Interpreting Data

Developing Expertise

Following Procedures

Interacting with People

Managing Tasks

Meeting Timescales

Providing Insights

Taking Action

Team Working

Upholding Standards

Technical Competencies:

Client Knowledge

Client Retention

Client Servicing

Client Value Propositions

Insurance Principles

Insurance Products & Services

Risk Identification

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za