Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, WC, Western Cape, Garden Route

Job Type:

Full-time

Job Ref ID:

80444630A-0001

Date Posted:

8/21/2025







Provides dedicated support to the branch network on Home Loan products by delivering product updates, training, criteria changes, and acquisition tactics. The role is accountable for driving Home Loan sales through the branch channel, while providing relationship management, coordination, and technical expertise to internal channels (e.g., Universal Bankers and Private Bankers). This includes monitoring performance, ensuring service excellence, and equipping internal teams with the knowledge and skills required to achieve sales targets and deliver a superior client experience.



Qualifications

Diploma (NQF 6) in Business, Commerce, Banking or a related field

Required Experience:

3-4 years' proven experience in a banking and sales environment, with exposure to Home Loans or Secured Lending

Demonstrated track record in driving acquisition, sales performance and client engagement within branch or private banking channels

Experience in training, coaching or upskilling financial services staff, for example branch consultants or private bankers

Knowledge of Home Loan processes, credit assessment and risk management frameworks

Familiarity with product-related systems and operational compliance standards within banking

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information & Documenting Facts

Convincing People

Interacting with People & Establishing Rapport

Embracing Change

Seizing Opportunities

Technical Competencies:

Banking Process & Procedures

Customer Acceptance & Review (Consumer Banking)

Customer Understanding ( Consumer Banking)

Financial Systems Administration

Product Related Systems (Consumer Banking)

Risk Identification

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za