Job Description

Position Reports to: People Management Lead
Division: Taxpayer Engagement & Operations
Location: Pretoria
Advert Closing Date: 20 September 2025
About the Position
SARS is looking for a Consultant: Health & Wellness that also has experience as a Human Resources Business Partner. The Consultant: Health & Wellness plays a pivotal role in promoting a culture of wellbeing across the organisation. This position is responsible for developing, implementing, and evaluating health and wellness programmes that support employee engagement, productivity, and overall organisational performance. The successful candidate will collaborate with HR and business units to identify wellness needs, drive initiatives aligned with organisational goals and ensure compliance with relevant health policies and standards. This role requires a proactive and compassionate professional with strong communication skills, programme management experience, and a passion for fostering a healthy workplace environment.
Job Purpose
Implement and evaluate the Wellness Programme which is work-site based, assist in the identification and resolution of productivity problems associated with SARS employees.
Education and Experience
Bachelor's degree / Advanced Diploma in Social work / Honours in Psychology/Human Resources Management & Development and 3-5 years' experience in the EAP and Wellness environment and Human Resource Business Partnering of which 2 - 3 years at technically skilled level.
Minimum Qualification & Experience Required
Senior Certificate (NQF 4) with 10 years' experience in an EAP and Wellness environment, and Human Resource Business Partnering of which 2 - 3 years at a technically skilled level.
Job Outputs:
Process

• Ensure all prioritised programmes are resourced, delivered, risks and issues managed within set plans, budgets, timelines and programme governance.
• Influence industry and organisational trends and practices aligned to the organisational strategic objectives.
• Plan for and set clear priorities and measurable milestones that will deliver on the organisational strategic objectives.
• Provide support to employees and managers in the management of health and wellness issues.
• Produce and update the health risk matrix for usage in addressing health and wellness related policy matters in the organisation.
• Ensure integrated case management of internal clients.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance
Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Conceptual Ability
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Organisational Awareness
• Problem Solving and Analysis
• Relationship Management & Networking
• Respect (V)
• Trust(V)

Technical competencies

• Business Knowledge
• Data Collection & Analysis
• Data Management
• Efficiency Improvement
• Employee Relations, Health and Wellness
• Functional Policies and Procedures
• Human Resource Consulting
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Skills Required